Refund policy
📌【Return & Refund Policy for Table Tennis Robot】
We want you to be satisfied with your purchase. However, due to the nature of international shipping and the size of our products, we apply the following return and refund policy:
🔁 Returns
• Returns are accepted within 7 days of delivery, only for items that are:
• Damaged or defective
• Significantly different from description
• To request a return, please contact us at xiaopingtou2022@gmail.com with:
• Order number
• Photo or video of the issue
• Description of the problem
We do not accept returns due to:
• Change of mind
• Incorrect orders placed by customers
• Slight cosmetic imperfections that do not affect performance
🚚 Return Shipping
• Return shipping costs are the responsibility of the buyer, unless the product is confirmed to be faulty.
• Returned items must be unused and in original packaging.
💸 Refunds
• Refunds will be processed after we receive and inspect the returned product.
• If approved, the refund will be issued to your original payment method within 7 business days.